Returns & Refunds – Elite Femme Atelier

Returns Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.

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How to Start a Return

To initiate a return, please contact us at: support@elitefemmeatelier.com. Once your request is approved, you will receive complete instructions on how and where to send your package, including the return shipping address.

Please note that items sent back without prior authorization will not be accepted.

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Return Eligibility

We accept returns on eligible items within the 30-day return window, provided they meet the conditions listed above.

For hygiene, safety, and quality reasons, the following items are non-returnable:

• Personal care and beauty products
• Custom or personalized items
• Final sale or discounted items

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Exchanges

If you would like to exchange an item, the fastest option is to return your original purchase (if eligible) and place a new order once the return has been approved.

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Refunds

Once your return is received and inspected, we will notify you regarding the approval status.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund has been approved, please contact our support team.